All Systems Operational

Cloud Access Security Broker Operational
Secure Web Gateway Operational
Threat Protection Service Operational
Data Protection Service Operational
Dallas, Texas, USA (DFW5) Operational
Reston, Virginia, USA, (IAD5) Operational
San Jose, California, USA (SJC3) Operational
Dallas, Texas, USA (DFW2) MP Operational
Reston, Virginia, USA, (IAD3) MP Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 27, 2026

No incidents reported today.

Sep 26, 2026

No incidents reported.

Sep 25, 2026

Completed - The scheduled maintenance has been completed.
Sep 25, 10:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 05:00 UTC
Scheduled - Netskope Inline App Connector will deploy new features, improvements and bug fixes to the global Netskope Security Cloud.

Maintenance Schedule:
Start time: Friday, September 25, 2026 05:00 UTC
Estimated duration: 5 hours

Full details can be found on the support portal.
https://support.govskope.us/s/article/Netskope-Upgrade---Inline-App-Connector---AC-141-0-0

Sep 17, 17:28 UTC
Completed - The scheduled maintenance has been completed.
Sep 25, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 01:01 UTC
Scheduled - Netskope has emergency infrastructure maintenance to multiple data centers. To maintain regional availability, maintenance will be performed sequentially rather than simultaneously across Points of Presence (POPs) so no more than one FedRAMP site will out of service at a time.

Maintenance Schedule:
Start time: Friday, September 25, 2026 01:00 UTC
Estimated duration: 7 hours

Full details can be found on the support portal.
https://support.govskope.us/s/article/Netskope-Emergency-Maintenance---IAD5-DFW5-FedRAMP-Data-Centers---September-25-2026

Sep 22, 23:37 UTC
Completed - The scheduled maintenance has been completed.
Sep 25, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 25, 01:00 UTC
Scheduled - Netskope will deploy a hotfix update to the global Netskope Security Cloud.

Maintenance Schedule:
Start time: Friday, September 25, 2026 01:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.
https://support.govskope.us/s/article/Netskope-Upgrade---Release-141-1-Hotfix

Sep 15, 23:12 UTC
Resolved - The incident is resolved.
Sep 25, 00:55 UTC
Update - We are continuing to monitor for any further issues.
Sep 25, 00:16 UTC
Monitoring - A fix has been implemented and we are monitoring the results.
Sep 25, 00:14 UTC
Update - Netskope is continuing to see progress as the event backlog in the IAD3 environment drains. The team remains focused on completing this process while simultaneously investigating the root cause of the incident.
Sep 24, 23:41 UTC
Update - We are continuing to work on a fix for this issue.
Sep 24, 23:02 UTC
Identified - The issue has been identified and a fix is being implemented.
Sep 24, 21:51 UTC
Update - We are continuing to investigate this issue.
Sep 24, 21:31 UTC
Investigating - We are investigating a service impacting incident at the Reston, VA, USA (IAD3) Management Plane.

Full details can be found on the support portal:
https://support.govskope.us/s/article/Netskope-Service---SkopeIT-Event-Visibility-Delay---Management-Plane-IAD3---September-24-2026

Sep 24, 21:25 UTC

Sep 24, 2026

Completed - The scheduled maintenance has been completed.
Sep 24, 08:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 01:00 UTC
Scheduled - Netskope has emergency infrastructure maintenance for the Reston, VA, USA (IAD3) management plane.

Maintenance Schedule:
Start time: Thursday, September 24, 2026 01:00 UTC
Estimated duration: 7 hours

Full details can be found on the support portal.
https://support.govskope.us/s/article/Netskope-Emergency-Maintenance---IAD3-FedRAMP-Data-Center---September-24-2026

Sep 22, 23:09 UTC
Completed - The scheduled maintenance has been completed.
Sep 24, 04:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 24, 01:01 UTC
Scheduled - Netskope will deploy a hotfix update to the global Netskope Security Cloud.

Maintenance Schedule:
Start time: Thursday, September 24, 2026 01:00 UTC
Estimated duration: 3 hours

Full details can be found on the support portal.
https://support.govskope.us/s/article/Netskope-Upgrade---Release-141-1-Hotfix

Sep 15, 23:09 UTC

Sep 23, 2026

Completed - The scheduled maintenance has been completed.
Sep 23, 11:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 23, 01:00 UTC
Scheduled - Netskope has emergency infrastructure maintenance to our Dallas, TX, USA (DFW2) and San Jose, CA, USA (SJC3) data centers.

Maintenance Schedule:
Start time: Wednesday, September 23, 2026 01:00 UTC
Estimated duration: 10 hours

Full details can be found on the support portal.
https://support.govskope.us/s/article/Netskope-Emergency-Maintenance---DFW2-SJC3-FedRAMP-Data-Center---September-23-2026

Sep 22, 22:45 UTC

Sep 22, 2026

No incidents reported.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

Completed - The scheduled maintenance has been completed.
Sep 18, 05:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 01:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for our Reston, Virginia, USA (IAD5), Dallas, Texas, USA (DFW5), and San Jose, California, USA (SJC3) data centers.

Maintenance Schedule:
Start time: Friday, September 18, 2026 01:00 UTC
Estimated duration: 4 hours

Full details can be found on the support portal.
https://support.govskope.us/s/article/Netskope-Maintenance---IAD5-DFW5-SJC3-Data-Centers---September-18-2026

Sep 15, 21:56 UTC

Sep 17, 2026

No incidents reported.

Sep 16, 2026

No incidents reported.

Sep 15, 2026

Completed - The scheduled maintenance has been completed.
Sep 15, 12:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 04:00 UTC
Scheduled - Netskope has planned infrastructure maintenance for the San Jose, California, USA (SJC3) data center.

Maintenance Schedule:
Start time: Tuesday, September 15, 2026 04:00 UTC
Estimated duration: 8 hours

Full details can be found on the support portal.
https://support.govskope.us/s/article/Netskope-Maintenance---SJC3-Data-Center---September-15-2026

Sep 11, 07:50 UTC
Completed - The scheduled maintenance has been completed.
Sep 15, 09:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 15, 05:30 UTC
Scheduled - Netskope has planned infrastructure maintenance for the Reston, VA, USA (IAD3) management plane.

Maintenance Schedule:
Start time: Tuesday, September 15, 2026 05:30 UTC
Estimated duration: 3 hours and 30 minutes

Full details can be found on the support portal.
https://support.govskope.us/s/article/Netskope-Maintenance---IAD3-Data-Center---September-15-2026

Sep 9, 18:24 UTC

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.